Where Banking Meets Lifestyle
Take care of your daily banking where and how you want with tools and apps that make banking easy.
Ways to Bank
While our branches are steadfast in providing you with reliable service, we are continually innovating to ensure you can manage your banking needs with ease, anytime and anywhere. Our efforts are focused on enhancing your ability to conduct banking transactions seamlessly, whether you are at home or on the go, ensuring that your financial management fits effortlessly into your lifestyle.
Online Banking
Our online banking gives you the freedom to bank whenever and wherever you choose — 24 hours a day, 7 days a week.
Features include:
- Consolidating your business and personal accounts in one place, so you only need to log in once
- Authorizing users, like your bookkeeper or staff, to view and initiate transactions for you
- Setting up dual signature approvals for transactions
Mobile App
Once signed up for online banking, our free mobile app gives you easy and secure access to your everyday banking on the go.
Features include:
- Viewing account activity and recent transactions
- Transferring funds
- Viewing and editing post-dated payments
- Scheduling transfers
- Paying bills now or set up payments for the future
- Find a branch or ATM
ATM Network
Our ATM network gives you access to thousands of ATMs across Canada – surcharge free. Simply look for THE EXCHANGE® logo.
Features include:
- Depositing cheques and cash
- Withdrawing cash
- Checking your balance
- Paying bills
- Printing a mini statement
- Transferring funds between accounts linked to your debit card
US access
When you’re traveling within the USA, THE EXCHANGE Network is still available to you. Just look for the logo. The majority of EXCHANGE ATMs in the USA are also surcharge free, but you may find that some states will have a nominal charge.
For more information on the US Point of Sale network, please visit THE EXCHANGE website.
Member Solutions Centre
Our local, friendly representatives are dedicated to assisting you with over-the-phone requests, or they can transfer you to your branch.
In-branch Banking
Our friendly, knowledgeable staff in branch can help you with a complete range of innovative financial products and services to support your goals.
Lost or Stolen Card
MEMBER CARD®
Call your Branch or Technical Support.
CREDIT CARD
Call the number below.
After Hours Technical Assistance
North America - 24/7
Get help with a lost or stolen Member Card, ATM and online banking issues.
Paper or Pixel?
Want to update your statement preferences - well good news, it can be done with a few simple clicks.