Stay Informed. Stay Diligent. Stay Safe.
We're glad you're here, and we hope you'll find valuable insights and tips below.
Safeguarding your finances in the digital age.
In the rapidly evolving financial landscape, digital security is not just a feature; it's a necessity. While our banking systems and tools are fortified with world-class security measures to protect your transactions and personal information, the reality is that the most instances of fraud stem from the individual. Obviously, no one does this intentionally, and in most cases, people are actively coerced or tricked into doing this.
Keeping your private information private is crucial, and we've built this page as a resource that can help you do just that. Staying informed about the latest threats and learning how to recognize and respond to potential scams is your first (and best) line of defence.
If you have any questions or active concerns to report, please don't hesitate to do so. You can receive help in-branch during business hours, by email, or by phone, 24/7:
Online privacy and safety tips:

When Your Phone Goes Quiet. Pay Attention.
Why Your Personal Budget Matters Most The word budget has a bit of an image problem. It sounds like restriction,

Never Share the Code. Nope. Not Even Then.
Never Share the Code. Nope. Not Even Then. Never Share the Code. Nope. Not Even Then. You know that little

Ghost Tapping: A New Kind of Tap-Card Scam
While this isn’t technically an online scam, it falls squarely under the umbrella of digital security, and it’s a good

Hold the Phone: You Want Me to Click What?
Over the past few months, we’ve seen a real rise in text-based phishing scams—sometimes called “smishing.” While this type of

Excuse me. Is the “Phish” local?
We’ve all had it—a letter, call, or email from someone like ICBC or the municipality when we weren’t really expecting

Death and Taxes… and Scams.
While the latter is not as certain as the former… encountering tax scams (especially this time of year) is becoming

Holiday Scams… Are Coming to Town.
While some of us keep a keen eye peeled for Santa, he’s not the only one coming to town this

Password Managers: Myth vs. Fact
You there! Stop writing down all those passwords. We’ve all heard it and we all know it… You must use

Hello, Who’s This?
Possibly not who you think… unfortunately. With the recent landslide of artificial intelligence (AI) software development, and broad global access

Worth the Effort: Two-Factor Authentication
Multi-factor Authentication (MFA), 2-Step Verification (2SV), 2-Factor Authentication (2FA) — these terms might sound technical, but they’re crucial for safeguarding

Social Media Commerce: Online Marketplace Tips
If you’re a savvy buyer (or seller), social media can be a great tool. Shortening the time you need to

Stay Secure & Informed 24/7 with MemberDirect Alerts!
Customizable alerts, through StellerVista online banking, let you get real-time banking transaction information delivered to you, as it happens. There